Example Helpdesk Emails
Bad Example: "I can’t print".
Good Example: I am unable to print a double sided document from Microsoft Word. When I print I receive an error on the printer with code 43.2 and the job never goes through. No error is shown on my computer, however in the printer queue it says “Printer is offline.” I have attempted to reboot the printer and resend the job but it still does not work.